Innovation in action: How technology and collaboration are shaping the profession

Ryan Wolff has always been fascinated by the intersection of technology and accounting, using tools like AI and data analytics to make the audit process smarter and more efficient. As Supervisor of Strategic Innovation & Data Analytics at AAFCPAs, his work has streamlined operations and inspired his team to embrace innovation at every level. His forward-thinking contributions earned him recognition as the latest CPA.com Digital CPA Innovative Practitioner Award recipient, which serves as a testament to his role in shaping the future of the profession and an example for other accounting and finance professionals seeking to foster creativity and transformation in their own practices.

Pioneering AI in the audit

With a career built on a passion for technology, Ryan has worked to transform audit methodologies at his firm through practical innovations. His focus on leveraging tools like artificial intelligence (AI), data analytics and robotic process automation (RPA) has inspired new efficiencies and elevated the work of his team.

“What excites me most is seeing how AI and data analytics aren’t just tools— they’re catalysts for real change,” Ryan shared. “The ability to streamline processes and help our team work smarter, not harder, has been incredibly rewarding.” His leadership in developing an AI-driven prompt library allows teams to access tested solutions quickly, reducing reliance on manual processes and fostering a culture of continuous improvement.

Fostering a culture of curiosity

Innovation in actionInnovation thrives within a culture that prioritizes creativity and collaboration. Ryan’s ability to spearhead transformative ideas at his firm is a reflection of this environment. “If people have ideas, they’re very encouraged to bring them forward,” Ryan noted, highlighting the firm’s open approach to fostering innovation.

AAFCPAs actively creates opportunities for team members to explore new technologies and propose innovative solutions, ensuring they remain at the cutting edge of advancements in the profession. Ryan emphasized that demonstrating how tools like CoPilot AI can save time and improve workflows fosters widespread enthusiasm and adoption. “When team members see the tangible benefits of these innovations, they quickly become advocates for change,” Ryan explained.

For firms looking to cultivate a similar culture, Ryan offers some practical advice: prioritize education and collaboration. Hosting internal workshops, encouraging idea-sharing across departments and creating dedicated time for piloting new approaches can make a significant difference. This culture of curiosity and experimentation is critical for driving meaningful transformation in any firm.

The broader impact of grassroots innovation

Ryan’s experience underscores that innovative mindsets and cultures don’t just emerge—they are cultivated through intentional focus. “What’s really exciting is seeing how these efforts inspire others to think differently and embrace new ways of solving problems,” Ryan shared. His passion highlights the importance of encouraging team members to explore new ideas, experiment with emerging technologies and push boundaries.

The takeaway is clear: creating an environment where innovation thrives requires both leadership and participation. Firms can start by identifying areas ripe for transformation, promoting cross-department collaboration and empowering employees to pilot new tools or workflows. "One of the best ways to work on innovation is not in your own silo, but by collaborating with other firms and organizations," Ryan emphasized. By breaking down barriers and fostering open communication, firms can position themselves to adapt and lead in a rapidly changing profession.

A Catalyst for transformation

Ryan’s story exemplifies how identifying and empowering change champions within a firm can lead to meaningful innovation. When individuals are given room to explore new technologies and approaches, they can drive transformation that benefits both their teams and the broader profession. This type of mindset is what will position firms for ongoing success in an evolving landscape.

Learn more about Ryan’s contributions, as well as those of the runners-up and other nominees on the CPA.com Digital CPA Innovative Practitioner web page.

And here are some additional resources to help your firm embrace innovative technologies and business strategies:

About the author

Shane Norris is a Communications Manager at CPA.com, focused on corporate and thought leadership activities, including the AICPA Town Hall. With a background in broadcast journalism and technology marketing and communications, he’s inspired by the intersection of innovation and the accounting profession. Passionate about storytelling, he enjoys distilling complex topics into practical insights that help practitioners navigate change and stay ahead in an evolving landscape.

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